Customer Services Coordinator - 37.5 hours per week

About us

Rolawn is the UK’s leading turf grower and supplier of Britain’s Finest Turf. In addition, we are renowned for our market leading high-quality topsoils and barks. The Company prides itself on a reputation for professionalism, reliability and integrity, which, together with a culture of innovation and constant improvement, has resulted in the Rolawn brand becoming the industry benchmark of quality and service.

The role

We are recruiting for a full-time member of staff, (part time hours will be considered) to join our Customer Services team based at Seaton Ross near York.

Working as part of a small team, you will deliver industry-leading sales and customer service support to new and existing customers. Key tasks will include processing orders and amendments, taking and effectively dealing with inbound telephone and email queries and assisting in proactive outbound calling exercises to existing customers. 

Who are we looking for?

The successful candidate must be able to demonstrate:

• A keen eye for detail
• Excellent literacy and numeracy skills
• The ability to work under pressure, and to ‘think on your feet’
• Computer literacy and excellent keyboard skills
• The ability to work on own initiative and as part of a team
• The ability to build effective working relationships with customers and colleagues

Previous experience of working within a customer services environment is preferable but not essential, as is experience of working in a fast-paced, busy office environment. Due to our location your own vehicle is required.

How to apply

Please email your CV and a cover letter to: recruitment@rolawn.co.uk

Alternatively, you can post these to us at: Recruitment, Rolawn Ltd, The Airfield, Seaton Ross, York, YO42 4NF.

Closing date for applications

20 December 2024

No agencies please

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