Menu
Rolawn has again won the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers.
The awards are unique because they offer a true reflection of a business’s service level by only analysing feedback following a verified purchase.
Jonathan Hill, Sales & Marketing Director at Rolawn, commented: “We really are delighted to receive the Gold Trusted Service Award from Feefo because customer satisfaction is our priority.
Rolawn has again won the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers.
The awards are unique because they offer a true reflection of a business’s service level by only analysing feedback following a verified purchase.
Jonathan Hill, Sales & Marketing Director at Rolawn, commented: “We really are delighted to receive the Gold Trusted Service Award from Feefo because customer satisfaction is our priority.
“So, the fact that this award is based on feedback from genuine customers gives us confidence we are providing an exceptional level of service. The award reflects how closely our staff listen to our customers and adapt our practices in order to exceed expectations, especially in the current economic climate.”
Consumer confidence now appears to be at its highest level since 2021, with living standards showing signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards beyond the norm.
Feefo has presented Gold Trusted Service Awards to businesses that have collected at least 50 reviews between January 1st 2023 and December 31st 2023, with a Feefo service rating of between 4.5 and 5.
Congratulating Rolawn on winning this year’s award, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.
“The Trusted Service Awards have always been about recognising companies, like Rolawn, that go the extra mile to deliver a great service and receive great feedback from delighted customers in return. I look forward to seeing what Rolawn and our other customers achieve next year.”